PRIVACY POLICY

Effective Date: November 28, 2025

 

At Sage House Tea Co., we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website or purchasing our products, you agree to the practices described below.

 

We collect personal information that you voluntarily provide when you make a purchase, sign up for our email list, create an account, or contact us. This may include your name, email address, phone number, billing address, shipping address, payment details, and any other information you choose to share. We may also collect non-personal data automatically through cookies, analytics tools, and similar technologies, including your IP address, browser type, device information, pages viewed, and how you interact with our website. This helps us improve website performance, understand customer preferences, and enhance your overall experience.

 

We use the information we collect to process orders, provide customer service, send order updates, and manage your account. We may also use your information to communicate about new products, promotions, or brand updates if you choose to receive marketing messages from us. In addition, we may analyze website trends and customer behavior to improve our offerings and website functionality. We do not sell your personal information under any circumstances.

 

Your information may be shared with trusted third-party service providers who help us operate our business. This may include payment processors, shipping carriers, email service platforms, website hosting providers, and analytics tools. These partners are allowed to access your information only to perform their designated services and are expected to protect your data under privacy and security standards consistent with this policy. We may also disclose information if required by law, to comply with legal processes, or to protect our rights, safety, or customers.

 

We take reasonable precautions to safeguard your personal information, including administrative, technical, and physical security measures designed to protect against unauthorized access or misuse. However, no online system can be completely secure, and we cannot guarantee absolute protection. By using our site, you acknowledge that you share information at your own risk.

 

You have the right to update or correct your personal information at any time by accessing your account or contacting us directly. If you no longer wish to receive marketing emails, you may unsubscribe using the link provided in any email. You may also request that we delete your personal information, subject to certain legal or operational requirements.

 

Our website may contain links to third-party sites for convenience or reference. We are not responsible for the privacy practices, content, or security of those external websites, and we encourage you to review their privacy policies before providing any information.

 

We may update or modify this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date. Continued use of our website after changes are posted signifies your acceptance of the updated policy.

 

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Sage House Tea Co.